ETOM ENHANCED TELECOM OPERATIONS MAP PDF

Originally Released. Access to Standard. Latest Version. Year Released. Enhanced Telecom Operations Map. Business Process Framework. no logo. eTOM. The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. ETOM stands for Enhanced Telecom Operations Map. The Enhanced Telecom Operations Map is an ongoing initiative developed by the TM Forum to deliver a.

Retrieved from ” https: The goal of TOM was the creation of an industry-owned framework telefom business processes, including the definition of a common enterprise-independent terminology for service management.

ZTE Corporation — Mapping a scalable smart-city solution. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes.

It is a hierarchical catalog operatoons the key business processes required to run a service-focused business.

Background to eTOM

At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. Commons category link is on Wikidata. By using this site, you agree to the Operatjons of Use and Privacy Policy. The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes.

From Wikipedia, the free encyclopedia. Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market.

Business Process Framework eTOM processes fall into three major process areas, [3] as shown in the diagram:. Enhqnced development of the business process standardization for telecom service providers started with the founding of the TM Forum in There have been many versions of eTOM. Engage TM Forum operahions independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.

eTOM – Assurance Overview

Digital Transformation Asia This page was last edited on 11 Decemberat In other projects Wikimedia Commons. User Registration Not sure if your company is a member?

Courses now available at the click of a button. Reliance Communications — Agility enables self-service, satisfaction and savings. Virgin Media — How to gain agility, configurability and faster launch times. Conformance Certification Engage TM Forum to independently verify teleocm certify how well your business processes and information models align with the industry standards found in Frameworx.

Standards Telecommunications systems IT service management.

Not sure if your company is a member? The map also indicates the interaction between processes. The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.

Digital Transformation Middle East The initial goal was to facilitate the creation of ‘interoperable network management products’. JanuaryDubai.

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Business Process Framework (eTOM)

Check here to find out. This site uses cookies and other tracking technologies to assist with access to members only content, analyze your use of our products and services, assist with our promotional and marketing efforts. Case Studies Case study: Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.

Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise.

Handbook of Network and System Administration. Views Read Edit View history. Version 14 was published in May In this manner the Business Process Framework map covers the whole value chain. Online Training Courses now available at the click of a button.

NovemberKuala Lumpur, Malaysia. The Business Process Framework eTOM is a standard maintained by the TM Forum[1] an association for service providers and their suppliers in the telecommunications and entertainment industries. These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail. Get Involved Join enhnaced Frameworx Community discussion.